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Description:
Come join our team and open the door to an amazing career at Genson Overhead Door! We have an immediate need for a Sales Representative at our Locke, NY location.
Genson Overhead Door is one of New York’s leading garage door companies. We believe in not only being a business of integrity, but a part of our community. With our commitment to quality, professionalism, and customer satisfaction, we have built a solid reputation as a trusted provider of garage door installation, maintenance, and repair services for over 40 years. Our team of experts is known for their attention to detail and commitment to delivering the best solutions for our customers’ needs.
Summary
The Sales Representative will play a key role in ensuring that the office runs smoothly and helping to coordinate the pipeline of activities from customer inquiries to confirmed sales orders to install & service jobs being scheduled and completed. This role ensures that all necessary information is obtained and shared with all appropriate parties (customers, internal departments, installation team, contractors, etc.). The ideal candidate brings customer-facing experience, strong communication skills, and a proactive mindset to the table. Join us in delivering excellence every day.
Duties
- Gather necessary information from customers/contractors and provide job estimates.
- Generate new leads and follow up with potential leads.
- Clearly communicate with technicians and other team members regarding upcoming and ongoing installation/service jobs.
- Provide customers/contractors with the appropriate forms and documents to prepare for installation.
- Act as liaison between customer and contractor as needed.
- Travel through assigned territory to site-check customer residential/commercial properties.
Qualifications
- Proven experience in a sales role.
- Reliable transportation to and from your base office location
Preferred Qualifications
- Basic knowledge or experience of electrical, construction, etc.
Skills and behaviors we are looking for
- Strong analytical skills and attention to detail.
- Ability to build and maintain positive relationships with customers.
- Excellent communication skills (both verbal and written).
- Teamwork centric mindset with a collaborative attitude towards achieving department and company goals.
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Excellent problem-solving abilities and ability to resolve issues independently.
- Proficiency in Microsoft Office suite
Work Conditions
- Climate-controlled office environment with continual sitting & use of computer.
- Repetitive hand and wrist motion, use of computers and internal office equipment
- Exposure to weather and temperature elements while performing jobsite site checks.
Benefits
We are proud to offer a robust benefits package to our team members including:
- Competitive salary
- Medical, dental, and vision insurance with multiple plan options
- Short- and Long-Term Disability
- Employer-paid Life Insurance with buy-up options
- Accident Care
- Hospital Indemnity
- 401(k) with Employer Match
- Generous Paid Time Off (PTO)
- Paid Holidays
- Team member recognition & reward programs
Core Values
At Genson Overhead Door we base our actions on the following core values and request the same from all Team Members:
- Teamwork – we operate as a team and succeed together.
- Grit – we have the courage, strength, and character to persevere.
- Sincerity – we are transparent and trustworthy.
- Development – we strive for continuous improvement, both professionally and personally
We are an (EOE) Equal Opportunity Employer.
Requirements:
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