Lloyds Banking Group and University of Glasgow Launch Four-Year Agentic AI Research Programme

Lloyds Banking Group and the University of Glasgow have officially launched a four-year research partnership designed to explore the transformative potential of artificial intelligence within software and data engineering. Over the course of the collaboration, the partners will investigate how large language model-based coding tools—specifically agentic AIs—can effectively support and enhance the daily workflows of human engineers operating within a massive enterprise environment. As the UK’s largest digital bank, serving approximately 28 million customers, Lloyds Banking Group is currently investing significantly in developing new digital software and services, alongside rolling out new training and skills development programs for its colleagues. Real-world testing across global hubs To gather rigorous empirical data, the partnership will implement a structured testing methodology. Each quarter, Lloyds Banking Group will task its software and data engineers located in Bristol, Manchester, and Hyderabad to work directly alongside their agentic AI counterparts on varying types of tasks. The primary aim of these quarterly experiments is to meticulously measure the AI’s impact on both the quality and the speed of product delivery. As the partnership matures and the Group improves its understanding of how to safely harness these AI benefits, successful projects and workflows will be systematically rolled out across the wider data teams, and eventually deployed to all software and data engineering teams within the organization. Bridging the gap between academia and industry The collaboration offers a unique opportunity to study large-scale engineering transformation in a real-world setting, bridging a critical gap in current industry research. To support…

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