Lee’s Famous Recipe Chicken, the classic American QSR brand known for its homestyle fried chicken, is equipping its franchise system with Hi Auto’s AI Order Taker as a competitive tool for drive-thru operations. Following strong results across 30 locations and Lee’s system move to a unified POS system and menu database, Lee’s is now making the technology available to all franchisees, giving every operator the option to bring AI-powered ordering into their restaurants. Supporting Franchisee Growth Through Proven Technology For Lee’s, the decision reflects a broader commitment to investing in the tools that help franchisees succeed. Rather than mandating adoption, Lee’s is putting a proven resource in the hands of its operators and letting the results speak for themselves. The approach respects franchisee independence while ensuring every operator in the Lee’s system has access to the same technology advantage. Franchisees can adopt AI ordering based on what makes sense for their business, backed by real performance data from stores already using the system. “Our operators are the backbone of Lee’s, and it’s our job to give them every advantage we can,” said Ryan Weaver, CEO of Lee’s Famous Recipe Chicken. “After seeing the results Hi Auto delivered in our first 30 stores, including better labor efficiency, shorter lines, a happier team, and guests getting their orders just the way they want them, we wanted to make this tool available to every franchisee who wants it.” Results That Give Franchisees Confidence Across Lee’s restaurants already using Hi Auto, the AI Order…
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