On episode 338 of PPC Live The Podcast, I speak to Nick Handley Paid Media Lead at Impression, about one of the most formative mistakes of his career — and why those early errors often shape the strongest marketers. The podcast series focuses on PPC professionals’ biggest “F-ups,” but never without exploring how they recovered, who helped them, and what lasting lessons came out the other side. Nick’s story is a textbook example of how a single mistake can permanently change how you work — for the better. The Black Friday mistake that took everything down Nick takes listeners back nearly ten years, to the very start of his career at Tyres on the Drive (now owned by Halfords). With only around seven months of PPC experience, he was left managing campaigns during the Black Friday period while a senior colleague was on holiday. The task sounded simple: update URLs across multiple campaigns using Google Ads Editor. The execution, however, went very wrong. Nick mistyped part of the landing page URL — a small error with massive consequences. Once uploaded, ads across the account were disapproved, effectively taking paid search offline during one of the most important trading periods of the year. At the time, PPC accounted for around 70% of the company’s conversions. “It was full panic,” Nick admits. “I genuinely thought I was going to lose my job.” Panic makes problems worse What made the situation harder wasn’t just the typo — it was what came next. In…
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