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About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won’t be doing it alone. At NetApp, we’re all about asking for help when we need it, collaborating with others, and partnering across the organization – and beyond.

Job Summary Job Summary
Join our team working on Azure NetApp Files, creating innovative projects and delivering world-class, customer-focused cloud storage services. We seek a highly motivated individual to join our Cloud Volume Service team, tackling critical and high-profile challenges in collaboration with our Microsoft Azure partner.
The candidate is expected to possess a high-standard for quality in software design and implementation, collaborating closely with other senior engineering professionals.
This role demands a creative, collaborative, and tech-savvy individual who is motivated to deliver impactful results. Responsibilities

• Database Management: Installing, configuring, and maintaining database relational and non-relational systems. Ensuring database availability, reliability, performance and security. Design and implement database schemas, writing and optimizing queries, and developing automation scripts for database management tasks.
• Infrastructure Management: Designing, building, and maintaining scalable and reliable infrastructure to support software applications. This includes managing cloud resources and local environments.
• Software Development: Designing softw are and automation solutions to drive the workflows according to project requirements and established software development standards.
• Leadership: Lead design, implementation and verification of systems/subsystems. Provide team and project technical leadership.
• Debugging and Troubleshooting: Identify, troubleshoot, and resolve software and system defects and issues. This includes debugging code, resolving configuration issues, and fixing software defects.
• Subject Matter Expert: Responsible for providing support in development and testing activities for other engineers that involve several interdependencies. Participate in technical discussions within the team and with other groups within the business units associated with specified projects. Apply attained experiences and knowledge in solving problems that are complex in scope requiring in-depth evaluation.
• Mentor: Provide guidance and mentor junior engineers.
• Multi-tasking: Willing to work on additional tasks and responsibilities that will contribute towards team, department and company goals. Responsible for unstructured tasks where issues are less defined requiring new perspectives, creative approaches and complex interdependencies.
• Ownership: Minimal supervision and guidance are needed, as this individual can work autonomously, deliver results, and prioritize tasks effectively.
• Communication: Successfully convey information to stakeholders at many levels.

Job Requirements

• Must have strong database skills for both relational and non-relational databases, with an emphasis on PostgreSQL and Redis.
• Must have strong communication skills.
• Must have strong programming skills in Golang and Python.
• Strong experience developing product for Microsoft Azure Cloud.
• Strong generalist understanding of concepts related to computer architecture, data structures and standard programming practices.
• Experience background with project plans and schedules for individual or work for a small team.
• Experience developing and delivering REST, JSON, XML based APIs for configuration, reporting, etc. is required.
• Experience programming on Linux platform is required.
• Experience with Microservice architecture.
• Experience with Kubernetes.
• Prior experience with libevent, libev, gevent, is a nice to have.
• Knowledge of Kerberos/Active directory a plus is a nice to have.
• Knowledge of security basics (SSL/TLS, AES, PKI etc) is a nice to have.

Education

• A minimum 8+ years of relevant experience is required
• A Master’s degree Computer Science or equivalent experience is required

Compensation:
The target salary range for this position is 159,800 – 237,600 USD. The salary offered will be determined by the candidate’s location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better – but also to innovate. We tailor our approach to the customer’s unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let’s talk.

Apply

Apply

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won’t be doing it alone. At NetApp, we’re all about asking for help when we need it, collaborating with others, and partnering across the organization – and beyond.

Job Summary

As a Cloud Infrastructure / Site Reliability Engineer, you will operate at the intersection of development and operations. You will engage and enhance all aspects of the cloud services lifecycle from design through deployment, operation, and refinement. You will be responsible for maintaining these services by measuring and monitoring their availability, latency, and overall system health and building automation for efficient cloud operations management.

You will play a crucial role in sustainably scaling systems through automation and driving changes that improve reliability and velocity. As part of your responsibilities, you will administer cloud-based environments that support our SaaS/IaaS offerings implemented on a microservices, container-based architecture (Kubernetes). In addition, you will oversee a portfolio of customer-centric cloud services (SaaS/IaaS), ensuring their overall availability, performance, and security. You will work closely with NetApp and cloud service provider teams (to include Azure) from NetApp sites in Research Triangle Park (RTP), NC; Vienna, VA; Waltham, MA; or Pittsburgh, PA

Due to the critical nature of the services we support, this position involves participation in a rotation-based on-call schedule as part of our global team. This role offers the opportunity to work in a dynamic, global environment, ensuring the smooth operation of vital cloud services. To be successful in this role, you should be a motivated self-starter and self-learner, possess strong problem-solving skills, and be someone who embraces challenges.

Key Responsibilities

• Automation and Efficiency: Identify tasks and areas where automation can be applied to achieve time efficiencies and risk reduction. Develop software for deployment automation, packaging, and monitoring visibility.
• Team Collaboration and Influence: Work in tandem with other Cloud Infrastructure Engineers and developers to ensure maximum performance, reliability, and automation of our deployments and infrastructure. Consult and influence developers on new feature development and software architecture to ensure scalability.
• Debugging, Troubleshooting, and Advanced Support: Undertake debugging and troubleshooting of service bottlenecks throughout the entire software stack. Additionally, provide advanced tier 2 and 3 support for NetApp’s Cloud Data Service solutions.
• Analysis, and Infrastructure Maintenance: Continuously monitor, analyze, and measure system health, availability, and latency using tools like Prometheus, Stackdriver, ElasticSearch, Grafana, and SolarWinds. Develop strategies to enhance system and application performance, availability, and reliability. In addition, maintain and monitor the deployment and orchestration of servers, docker containers, databases, and general backend infrastructure.
• Incident Response and Troubleshooting: Address and perform Root Cause Analysis (RCA) of complex live production incidents and cross-platform issues involving OS, Networking, and Database in cloud-based SaaS/IaaS environments. Implement SRE best practices for effective resolution.
• Document system knowledge as you acquire it, create runbooks, and ensure critical system information is readily accessible.
• Security Management: Stay updated with security protocols and proactively identify, diagnose, and resolve complex security issues.
• Issue Tracking and Resolution: Use Atlassian’s tool chain along with first party cloud service management tools to track and resolve issues based on their priority.
• Directly influence the decisions and outcomes related to solution implementation: measure and monitor availability, latency, and overall system health.

Job Requirements

• 8+ years experience in scripting and infrastructure automation using tools such as PowerShell, Python, or Go
• Deep working knowledge of Containers, Kubernetes, Serverless computing implementation, and distributed systems design patterns.
• Knowledge of DevOps/SRE development methodologies.
• Proficiency in Linux/Unix and CoreOS.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Ability to lead a scrum team, influence stakeholders to effectively maintain a product backlog, manage sprints.
• Must be a US Citizen or Green Card holder.
• This position will have ON-CALL rotations as well as an ask to work odd hours.
• Preference if you possess either an interim Secret clearance (or above) or have recently undergone a Criminal Justice Information Services (CJIS) background check to verify criminal history, employment history, and financial/credit history.

Education

• A Bachelor of Science Degree in Computer Science, a master’s degree; or equivalent experience is required

All internal movements within the Product Group via requisition will be lateral, offering valuable growth opportunities to extend your skills in a new area. Opportunities for a promotion will be reviewed in the normal course of business, aligned with our promotion process.

Compensation:
The target salary range for this position is 159,800 – 237,600 USD. The salary offered will be determined by the candidate’s location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better – but also to innovate. We tailor our approach to the customer’s unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let’s talk.

Apply